Access at SWG3

SWG3 is committed to promoting equality of opportunity for people with disabilities, making sure everyone can have the best possible experience when attending events at the venue.

SWG3 is keen to promote equality of opportunity for people with disabilities. Where possible, we've taken the necessary steps to meet all customer requirements. At the venue, our friendly staff will be happy to help you out, making sure you have the best experience at all of our events. 

Booking accessible tickets

 

An accessible viewing platform is available in our Galvanizers, Galvanizers Yard and TV Studio spaces.

Wheelchair spaces and unreserved seats can be purchased via Ticketmaster for some concerts in those spaces. If you cannot find accessible tickets online please purchase a standard ticket and email [email protected] detailing your requirements. If you're attending an event with a friend, please ensure you both purchase accessible tickets. 

The Warehouse and The Poetry Club do not have accessible platforms. Please purchase a standard ticket, and email [email protected] detailing your requirements.  

Personal assistants’ tickets at no extra cost

 

If you require a free companion download the Companion Tickets application form and email, along with supporting documents, to [email protected].

Alternative you can request a copy of the form from [email protected]

Companion tickets are set up for box office collection and are assigned to the customer and not the companion. We do not have Hearing Loops in our box offices.

Customers providing the following forms of evidence are automatically eligible for a free companion:

  • In receipt of DLA, PIP, Attendance allowance
  • Registered severely sight impaired
  • Assistance dog ID Card

We will review requests for free companions on a case-by-case basis if you cannot meet the criteria above.

 

Getting here

The venue has metered street parking available. Vehicles can drop off and pick-up close to the venue entrance. Blue Badge parking is available in the Galvanizers Yard during most events, however space is limited and is allotted on a first come, first served basis — please arrange your parking by calling our office on 0141 337 1731 (10am-6pm, Mon-Fri). For further details please see our FAQs.

Guide dogs

As an accessible venue, we can accommodate guide dogs for the visually impaired. Please contact us in advance to enable us to accommodate your request.

Accessing the venue

TV Studio 
Our TV Studio is on the ground floor, which has an accessible toilet located nearby. The TV Studio also has its own bar.

The Poetry Club 
The Poetry Club is on the ground floor with an accessible toilet and bar located in the venue.

Galvanizers
This room can be accessed via a small set of stairs, platform lift or via a ramp. Accessible toilets are available in all ground floor level bar spaces servicing this space.

Warehouse 
Our Warehouse is located on the second floor of the venue. A lift is available from the ground floor to the Warehouse space. A member of staff will operate this for you. There is also an accessible toilet on both floors.

Full complex events 
Some of our events take place in multiple spaces. We will generally state the location of these events as 'Full Complex' in our website listings. There are a few stairs between the Galvanizers and TV Studio spaces. A lift is available for use here if required. The Acid Bar is accessible through the Galvanizers via a ramp. There is a lift available for access to the Warehouse space, which is located on the second floor, and which a member of staff will operate for you. Accessible toilets are available on each level. 

Acid Bar
Our Acid Bar is located on the ground floor of the venue with an accessible toilet.

Galvanizers Yard
Some of the ground in the yard is uneven. Accessible facilities for yard events are dependent on the scale of the event.

Get in touch

If you have any questions about access at SWG3, please email [email protected] or call 0141 337 1731. Both phone and emails are operated from 10am-6pm, Monday-Friday.